Resident Satisfaction Surveys are a powerful tool to maintain a competitive edge in today’s rental market. With competition coming from other property management companies, low-price sublets and alarmingly low condo prices, one must be up to date on residents’ needs and be prepared to act on them.

Satisfaction Surveys are an efficient, direct way to let your residents know you care about their needs, and ensure that your residents don’t think twice about signing their lease renewal form. We understand that when conducting a satisfaction survey, it is not simply the questions you ask your residents that determine the outcome of your survey results, but how, when, and how often you ask these questions. The greatest influencer of future survey results is how you react to the results, and we provide you with the information you need to act quickly and effectively.

We will undertake the process of contacting your residents through telephone, email or direct mailing, and gather the answers you need to remain competitive. We provide you with detailed results of the survey, giving a general overview of resident satisfaction as well as individual concerns to provide you with the opportunity to act on your residents’ concerns and ensure your future surveys deliver 100% satisfaction.

Contact us to discuss your marketing goals
and how we can help get you there

Tel: (514) 844-3570   /   1-888-544-3570
Email: click here to send an email